Date: 16/05/2016
Sub: Better Fellowship Releasing System: Request Regarding
Dear Sir/Madam,
Couple of years back, the fellowship disbursement responsibility was assigned to the Canara Bank which was a shift from the earlier universities system. We were quite hopeful since there were issues related to delay and various irregularities in the university system. It was thought that first week of the month fellowship will be directly credited into scholars' bank accounts. Well, it worked for some time but alas! after then it became even worse than the university system. In the pretext of DBT and PFMS months after months researchers are kept without fellowships. Bank, UGC, Ministries play mutual blame game of funds. So, in the whole process it seems things have not changed a lot. In the university system students used to face delay and now also it's more or less the same the same. Moreover in the university system there were some section where students could go and talk to, here they just wait and wait since calls are unanswered and mails are automatically replied.
In this given scenario, we thought to put our problems together and suggest some measures which if implemented and followed the system can be little better. We hope you read this carefully and think over these suggestions.
STEP I (University Level):
1. Submitting documents once in every three months is quite hectic for many scholars. If the Continuation Report can be submitted in every six months instead of three months.
2. Taking Registrar's signature on every document is quite lengthy process since universities follow huge procedures for Registrar's signature. If this signature can be sorted at department level like Supervisor and Head or may be Dean of the School.
3. Officials dealing with fellowships at various universities need to be sensitised. Many a times they just add to the troubles by their less understanding of the process. If a workshop kind of thing can be arranged by UGC along with the bank officials.
STEP II (Branch Level):
1. Submitting documents at Canara Bank Branches and their uploading takes a lot of time. If a platform can be developed where students can directly upload their documents on their own. It can be re-checked and approved or rejected by the central level bank team.
2. Every document accepting branches of Canara Bank should have a full-fledged Scholarship Section. In the absence of concerned official they misplace or lose documents many a times, delay in uploading and even mistreat students because of other work pressure. The official should also be given proper training in handling fellowship matters.
3. There should be a timeline like maximum one week by which the branches should upload documents without excuses.
STEP III (Main Bank Delhi Level):
1. Urgent need of better customer care system. While we mail our problems we think them to be read properly and don't expect automatized or the same repeated mails. Every mail should be replied properly. Executives should pick up calls and listen to our problems in detail and then answer accordingly.
2. Bank should also pursue UGC and ministries for advance funds so that they can credit students in time. They can't just simply come out saying 'No Funds'. In rare cases they should use their own funds and pay students and later collect from the concerned bodies.
STEP IV (UGC Level):
1. UGC should make sure that there are funds and students are paid fellowship regularly.
2. UGC should initiate a separate cell within SA III to response and solve the problems of fellowships holders instantly.
3. UGC should also build reasonable regulations about Gap Period, Transfer of Fellowship, release of list, award letter etc. without any delay and affecting students at large.
STEP V (Ministries Level):
1. Ministries should not divert the allotted fellowship funds.
2. Ministries must release grants in advance to UGC and Bank.
3. Ministries should have better support system for students through phone and mail.
Finally it's a responsibility of all the bodies to make sure that fellowships are given in the first week of every month and without any delay and at any cost.
We hope you will be able to implement the above mentioned points and will develop a better system for the fellowship release where students will not suffer.
Thank you.
Abu Saleh
abusalehenglish@gmail.com /09494242645
Mobile: +91 94 94 24 26 45
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sir can you understand me how to get ugc net scholarship coz i am confused with Pfms Canara Bank..Can you explain the system.
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